At OUDISI, we take pride in the quality and craftsmanship of our jewelry. We offer a 6-month product warranty on all purchases to ensure your complete satisfaction. This warranty covers:
- Manufacturing defects (e.g., clasp issues, chain breakage, setting problems)
- Tarnishing or discoloration not caused by wear or misuse
- Faulty components or materials
If your item is found to be defective under normal use during the warranty period, we will gladly repair or replace it at no additional cost. Please note: this warranty does not cover damage caused by accidents, improper care, or normal wear and tear.
To claim your warranty, simply contact our customer service with your order number and a clear photo or video of the issue.