Contact Us Policy
We’re here to help you with any questions, concerns, or custom requests. Whether you need assistance with your order, want more details about a product, or are interested in wholesale and OEM/ODM services — we’re happy to assist!
How to Reach Us
Email: [email protected]
We aim to respond within 24 hours, Monday to Friday.
Phone/WhatsApp: +8619876130229
Available from 9:00 AM to 6:00 PM (China Standard Time).
Live Chat: Click the chat icon on our website for real-time support (if enabled).
Social Media:
You can also message us through our official Instagram or Facebook pages.
When to Contact Us
Questions before making a purchase
Assistance with an order or delivery
Reporting a defect, return, or warranty issue
Custom jewelry or packaging inquiries
Wholesale, OEM, or factory cooperation discussions